Hosted Services

 
 

Enhance the services that you offer without additional equipment and administrative expenses.

AMTELCO's Hosted Services give you the competitive edge by:

  • Decreasing the complexity of implementation.
  • Providing user-friendly applications. Consistent scripting ensures ease of use.
  • Deploying simple integration to an existing infrastructure. Use the power of a world-class hosted data center combined with your existing equipment.
  • Gaining control of business intelligence. AMTELCO provides real-time analytical reporting and an analysis system that leads to better business management and increased profitability.
  • Delivering first-rate technology. AMTELCO allows call centers to take advantage of state-of-the-art software without clients worrying about maintenance and costly upgrades.
  • Providing 24-hour, 365 days-of-the-year customer support.
  • Monitoring data center activities 24 hours-a-day, 365 days-a-year in one of America's most secure Internet hosting centers.
  • Allowing for virtual agents. AMTELCO's Hosted capabilities allow customer service representatives to be located anywhere they have access to the Internet.
  • Offering scalability. Projects can start small and grow without waiting for deployment of costly equipment. There is no need to pay more for services than are required for present call center needs.
  • Implementing multi-office networking opportunities. These opportunities allow organizations to join together divergent centers in a seamless union that requires little or no system integration or on-site administration.

For more information on AMTELCO's Hosted Services, please call
1-800-356-9148 and ask to speak with a sales representative or send an e-mail to info@amtelco.com.

 

 
     
 

"We invite you to take our new Infinity eChat and eCallback for a test-drive. Anytime Monday - Friday from 8 a.m. to 4 p.m. Central Time, simply click on one of the links and you will be connected to an AMTELCO agent."